Nature of Service & Matching
Ostamasr acts solely as a facilitator/broker to match clients with independent craftsmen. The platform holds no authority, direct management, control, or employment relationship over either the client or the craftsman.
Nature of Service & Disclaimer
Rules and guidelines governing the relationship between clients and craftsmen on the Ostamasr platform.
Security Guarantee & Verification Data
The platform's role is limited to performing identity checks on craftsmen and retaining secure copies of their official documents (such as national ID card images) for security. In case of any dispute or issue, Ostamasr will provide this data to the client to assist them in contacting and locating the craftsman.
Financial & Operational Disclaimer
The website and platform are entirely exempt from any responsibility or liability regarding payments, pricing agreements, the quality of services performed, or any disputes resulting from direct interactions between the client and the craftsman.
Questions about these terms?
Our support team can walk you through any clause.