Privacy Policy & Personal Data Protection

All data collection, processing, storage, and transfer operations are governed by the Egyptian Personal Data Protection Law and its executive regulations to ensure complete privacy for all users.

We collect basic contact details (such as name, phone number, and address for clients) along with official identity verification documents (such as national ID card images for professionals) to guarantee platform safety and trust.

Data is processed based on your explicit consent, to execute service agreements, to facilitate secure professional matching, to comply with regulatory requirements, and to prevent fraudulent activities.

You possess the full right to access your processed data, request corrections or amendments, request deletion (the right to be forgotten), restrict processing, or withdraw your consent at any time.

We do not sell, rent, or share your commercial data with third parties. However, in the event of a serious dispute, the platform reserves the right to share the verified professional's identity info with the affected client to facilitate legal action.

We adopt state-of-the-art technical and organizational security measures. We commit to notifying the Egyptian Data Protection Center within 72 hours of any data breach, and we have appointed a Data Protection Officer contactable at dpo@ostamasr.com.